Shipping policy

Pedon Tape™ products are currently shipped within the United States only. We do not offer international shipping at this time.

Order Processing

Most in-stock orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Large orders may require additional processing time. If an order is expected to take longer than our normal processing period, we will contact you.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the order size, destination, and available shipping method.

Any estimated delivery date shown at checkout is an estimate and is not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery times.

Tracking

When tracking is available, tracking information will be emailed to the address provided with your order after the shipment has been processed.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges before the order is reshipped.

If you notice an address error before your order ships, contact us as soon as possible.

Lost or Damaged Shipments

If your shipment arrives damaged, or if tracking indicates a delivery problem, contact us promptly with your order number and, when applicable, photographs of the packaging and product.

We will work with the shipping carrier and determine the appropriate replacement, refund, or other resolution.

Pedon Tape is not responsible for packages that are confirmed by the carrier as delivered to the shipping address provided with the order.